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Flu Vaccination Update - we are now taking bookings

Published 01/10/2020

Child Flu Nasal Spray 2-3 years, School age 4-11 years and at-risk 12-17 years

We have already commenced our flu vaccinations for the children aged 2-3 years. If your child is in this age range and you haven’t yet booked please call the surgery to make an appointment.

This year we are encouraging all school age children 4-11 years to have their vaccinations done at school through the school nurse (including those homes schooled). We will not have sufficient supplies of the nasal spray to vaccinate this age group at the surgery.

Age 12-17 years old who are eligible due to being in an at-risk group will be called by us to book an appointment over the next few days.

Over 64s and Patients in at Risk Groups

All flu appointments this year will be booked appointments as we are unable to safely carry out walk-in flu clinics as in previous years, whilst maintaining the 2 metre distancing.

The flu clinics for these groups will commence from 3rd October.

Patients eligible for flu vaccination can now book a flu appointment online via their SystmOnline account. The flu slots can be found on the appointments area. They are under a session called flu clinic- invite only and the slot to book into is Flu Vacc for Adults only. Please ensure you have booked the appointment before leaving the site. A number of patients will be accessing the website at one time and it is a live system so if you fail to book a time slot, please try again for another one. When you attend for your flu vaccination we ask you to help us by doing the following:

• Please don’t turn up early (it isn’t a walk in service), stay in your car until just before the appointment time • Wear face coverings whilst in the surgery • Be vaccination ready (sleeve up and take off your layers) • Please come alone unless the person you are with is being vaccinated too • Please do not ask the vaccinator other questions whilst in the appointment as we have a lot of people to vaccinate • Follow the one way signs and the exit signs

Over 80s, housebound and residential home patients

The over 80s patients are being called to offer them a booked flu appointment if they are able to come to the surgery. We appreciate that these patients may need assistance and can attend with a relative. We just ask that both wear a mask. The housebound and residential home patients, as per previous years, will be visited for their flu vaccination. The housebound patients must fit the housebound criteria and will already be known to the practice. Over 50 -64 year olds Vaccinations as per Government Announcement Patients in the 50-64-year old age group will not be vaccinated against flu until November and December, providing there is sufficient vaccine and no appointments will be offered for this age group until then. Please do not call us to ask for further details or to book in as we are unlikely to have any information until November. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups who are eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you can book as above.

Ordering Prescriptions

We are still getting a number of patients who continue call us to order their prescriptions. This is taking up valuable lines into the surgeries on a daily basis. We are encouraging patients to sign up to the online service, SystmOnline, to order your repeat prescriptions and additional items (through custom request) direct with our dispensary. It is quicker, safer and you will be able to see when it has been processed. We also have a dispensary email address that you can email your request to.

Practice Services

The Surgery continues to remain open as it has done throughout the Covid 19 Pandemic. Our priority is to offer safe care to our patients and protect our staff. In order to do this all GP and Advanced Care Practitioner appointments are initially booked as a telephone consultation/video consultation. If after the discussion the clinician and yourself feel that you will benefit from a face to face appointment this will be arranged with you at the end of the call. Due to the requirement for social distancing in the surgery and protecting patients and staff being our main priority, we will not be able to book face to face appointments without a telephone consultation first.

When booking appointments please do this online or by telephone. We cannot adhere to safe social distancing in the waiting rooms and reception areas if patients walk in to make appointments at the front desk - thank you for your understanding in this matter. We are currently able to offer many of our usual services including appropriate blood tests and ECG testing, child and baby vaccinations ,cervical smears, contraceptive services including coil and implant fitting, modified programmes for review of patients with chronic diseases and disability, a limited minor surgery and joint injection service and clinically appropriate injections such as b12.

We cannot at present offer-

  • Ear syringing
  • Spirometry
  • Ambulatory home blood pressure monitoring

All of our sites now offer some availability of nurse, health care assistant and face to face clinician appointments including South Cave and Bubwith surgeries. Again, due to limitations created by the need to socially distance, the availability of face to face appointments at these sites is reduced.

Any patients with symptoms of fever, new cough and/or loss of taste or smell who need to be seen to be examined will be seen in a designated area of SOUTH CAVE surgery ONLY